You automatically get sent our proposal, where you can choose your package and add-ons, sign the contract and lock in your chosen design week with a retainer payment which goes towards your invoice. Here we can also discuss your project in further detail and answer any questions you might have.
Once we get to know your project a bit and you have selected your packages, date, signed the contract and paid your retainer. We then send you a 'Next Steps' email. This email contains everything you need to know, you also get access to your own private Trello board where all communication is held, along with a questionnaire about your brand. We want to get to know every detail!
We then begin the process on your chosen date, you have a timeline breakdown within Trello to follow along and know where we are day-by-day. We ask all our clients to be super focused during the 1-3 weeks we are working together. Feedback within a few hours so that we keep your project on track. We get creative and have fun, this makes for the best client experience!